Terms

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Price

    All of our prices are in GBP. Prices do not include delivery.

    VAT and Taxes

    All of our prices are inclusive of VAT.

    Overseas orders may be subject to import duties and taxes which are charged upon arrival to destination address. These charges are to be paid by the purchaser.

    Our Items

    Our items are in restored or original condition. Some will show signs of use and age related wear.

    Every care is made to ensure that our descriptions and measurements are as accurate as possible.

    If you would like further photos and detailed condition reports for any item then they can be provided on request.

    All items remain the property of Kiki Design until they have been paid for in full.

    Furniture and lighting:

    Due to the nature and age of our furniture and lighting - unless otherwise stated all of these items are sold for decorative purposes only.   We will be happy to give advice at time of purchase if you would like to change the use of any specific item.

     

    Payment

    Payments may be made by debit card (free) credit card (2% additional cost) BACS payment or cheque.

    Items can only be collected or delivered once payment has been cleared.

    Delivery and Collection

    All items purchased from Kiki Design are left at our premises at the owners’ risk and must be collected within one week of purchase. Storage will be charged at £5.00 per day after one week. Collection cannot be made until the storage has been paid for.

    All shippers will be required to sign a collection note. If Kiki Design is responsible for delivery then a delivery note must be signed on receipt of goods.

    Returns

    Online Purchases:

    Purchasers may return items bought unseen via our website provided they call us within 7 days of receipt of goods.

    Items purchased via our website may then be returned within an agreed period. All returns must be in original packing (if applicable) or properly packaged and returned by our carrier (regardless of the method of transport used to deliver them) Return shipping or charges are incurred at the purchasers own expense. All initial shipping costs, including packing and insurance are non-refundable.

    Upon receipt of items returned within the agreed period, a full refund will be made (excluding delivery and return costs) before the end of a thirty day period from receipt of the goods at Kiki Design, provided the goods arrive undamaged and in original condition.

    Where an item has been specially customised for a client at their specific request, and an invoice drawn for that customisation, we cannot accept those goods for return.

    Fair and shop purchases:

    We do not offer refunds on items bought at fairs or the shop unless agreed in advance. In such circumstances an agreement will be signed in advance with all relevant conditions.

     

    Company Registration Number: 7475535